Institute of Banking Personnel Selection (IBPS).
Last Date: 21/08/2026.
Institute of Banking Personnel Selection (IBPS) has released the notification for CRP CSA-XVI for recruitment to Customer Service Associate (CSA) posts in 11 participating Public Sector Banks for vacancies of 2027-28. Eligible candidates can apply online before the last date.
Important Dates
- Online Registration Starts: 01/08/2026
- Last Date to Apply: 21/08/2026
- Preliminary Exam: October 2026
- Main Exam: December 2026
- Provisional Allotment: March 2027
IBPS CSA-XVI Post Details
- Post Name: Customer Service Associate (CSA)
- Cadre: Clerical Cadre
- Participating Banks: 11 Public Sector Banks
- Vacancy: As per state-wise vacancy notification
- Basic Pay Scale: ₹24,050 – ₹64,480/-
- Job Type: Regular Banking Job
Participating Banks
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Indian Bank
- Indian Overseas Bank
- Punjab National Bank
- Punjab & Sind Bank
- UCO Bank
- Union Bank of India
Eligibility Criteria
- Educational Qualification: Graduation in any discipline from a recognized University.
- Result Date: Graduation result must have been declared on or before 21/08/2026.
- Computer Knowledge: Working knowledge of computer systems is mandatory.
- Local Language: Candidates must be able to read, write, speak and understand the specified local language of the State/UT applied for.
- Nationality: Eligible Indian citizens and other categories as specified in the official notification.
Age Limit
- Minimum Age: 20 Years
- Maximum Age: 28 Years
- Age Cut-off Date: 01/08/2026
- SC/ST Relaxation: 5 Years
- OBC-NCL Relaxation: 3 Years
- PwBD Relaxation: 10 Years
- Other Relaxation: As per Government rules.
Application Fee
- SC/ST/PwBD/ESM/DESM: ₹175/-
- All Other Candidates: ₹850/-
- GST: Applicable as included in the above fee.
- Payment Mode: Online
Selection Process
- Online Preliminary Examination
- Online Main Examination
- Local Language Proficiency Test (LLPT)
- Document Verification
- Provisional Allotment
Exam Details
- Preliminary Exam: 100 Marks
- Main Exam: 200 Marks
- Negative Marking: 1/4th mark for each wrong answer in objective tests.
- LLPT: Qualifying in nature.
How to Apply?
- Visit the official IBPS website.
- Open the CRP CSA-XVI recruitment link.
- Complete the online registration.
- Fill in the application form carefully.
- Upload the required photograph, signature, left thumb impression, handwritten declaration and documents.
- Pay the applicable application fee online.
- Submit the application form.
- Download and keep the application form and e-receipt for future reference.
Important Links
IBPS CRP CSA-XVI Recruitment 2026 - FAQs
What is the last date to apply for IBPS Clerk 2026?
The last date to apply online is 21 August 2026.
How many vacancies are available in IBPS Clerk 2026?
A total of 11,403 Customer Service Associate (CSA) vacancies are available.
What is the qualification for IBPS Clerk 2026?
Candidates need a Graduation degree in any discipline with computer knowledge and local language proficiency.
What is the age limit for IBPS Clerk 2026?
The age limit is 20 to 28 years as on 01 August 2026.
What is the application fee for IBPS Clerk 2026?
The fee is ₹850/- for General/OBC/EWS and ₹175/- for SC/ST/PwBD/ESM/DESM candidates.
What is the selection process for IBPS Clerk 2026?
Selection includes Preliminary Exam, Main Exam, Local Language Proficiency Test and Document Verification.